Wild Robin Casino terms, quoted from the official site
Last checked November 2, 2026. Quotes are copied word for word from the operator's own documents and linked to the source. How we check
Withdrawal limits
All withdrawals are processed according to our monthly withdrawal limits and taking into consideration the VIP status of the customer requesting the withdrawal.
Won a huge amount, immediately stopped from withdrawing, asking for huge amounts of ID, withdrawal limit £1500 per day (will take me 3 months to withdraw whole amount)
Currently still waiting for block to be removed not looking good !
Live chat doesn't work 24-48 hrs for email response
2/5 on Trustpilot, September 25, 2025Withdrawal processing time
Requests to withdraw funds are worked through by the financial department within 3 (three) business days after the request is made and/or 3 (three) business days after the last withdrawal request was paid out, provided all other conditions are met and checks are completed, as outlined in the Terms.
I am waiting for my withdrawal from 20.3., they are only promising and promising but nothing happened.... I am afraid that they scammed me for 500 eur.
1/5 on Trustpilot, April 4, 2026What a player reported
I HAVE REQUESTED A WITHDRAWAL 10 FCKN DAYS AGO! IT'S ALWAYS THE SAME WITH THESE PPL! The more you win the longer it takes 2 cash out! PEOPLE GO PLAY SOMEWHERE ELSE
1/5 on Trustpilot, June 19, 2026Account verification (KYC)
You must provide these documents and information within 30 (thirty) days after the request is made. We reserve the right to withhold payment and/or suspend your account until you provide the documents and information we requested, and to permanently close your account if you fail to do so in time.
We will usually verify your documents and information within 10 (ten) days after our request is answered in full, however, depending on the circumstances and complexity of a given case, additional time and/or checks may be required to complete verification.
Won $3,520 on Super Stake Roulette (Bet IDs 227497004657 and 227531149921). Support confirmed case escalation but no payout or case number after 4 days. Full documentation sent to regulator and bank.”
1/5 on Trustpilot, October 12, 2025What a player reported
I’m following up on my experience . It’s been 10 days the documents still not checked. Remember site tells u 24 hours to get verification approved . It’s been terrible experience . I have reached for help , give u same copy and paste answers . If u deposit, u cannot withdraw because documents still not checked and they block withdrawals from happening . Stay away .
1/5 on Trustpilot, December 10, 2025Inactive account fees
If an Account Holder does not log into his Account for a period of 180 (one hundred eighty) days, the Account will be considered as 'Inactive Account'. Each Month we may charge 10 CAD as an administration fee while the Account remains Inactive.
we reserve the right to cancel all winnings and keep the commission of 10% (ten percent) (but not less than 0.75 CAD of the amount of the last deposit as payment expenses, and the 15% (fifteen percent) commission if your account balance has been charged with a bank card or bank transfer.
You also agree to avoid charging back the deposited funds, annulling the deposits, and agree to compensate the Company for the costs associated with the chargebacks and recalls.
